All BONES WHEELS manufactured products are warranted against manufacturing defects for the useful life of the product. If you feel your skateboard wheels, bushings, or other BONES WHEELS products were defective, you may send it back to us, freight prepaid. We will inspect it and let you know of our findings. If we decide your returned product was defective or failed to give reasonable service, we will replace that product with a similar, available product of the same or better quality and pay for the shipping back to you. You can send in multiple products to be inspected for your return. We will evaluate each product separate and will replace any and all products found to be defective.
About BONES WHEELS
Product Performance: Many skaters assume the performance and quality of skate wheels are all the same. A wheel is a wheel is a wheel, they might often say. That's actually not the case. In fact, very large differences exist between the raw materials, manufacturing process, quality control and performance of different wheel brands. Up until now though, a wheel's reputation has been a combination of market hype, market muscle, skater support and word of mouth. Bones wheels popularity is largely a result of superior quality, performance and durability.
Real Value: BONES may not be the lowest-priced wheel, but our abrasion test chart shows why Bones is the best value. After all, what good is a cheaper wheel if it flat spots the first day? BONES wheels offer the best combination of product performance, durability, quality, and customer service available today. In other words, you might be able to find a lower price, but never a better value.
Processing & Fulfillment
Orders are typically processed within 1–3 business days
Once your order ships, you’ll get a confirmation email with tracking
We ship Monday–Friday (excluding holidays)
Orders placed after 3pm EST may be processed the next business day
Carriers & Delivery
We ship via USPS or UPS depending on the item and destination
Expedited shipping options are available at checkout
We are not responsible for lost or stolen packages marked as "delivered"
Orders over $100 may require a signature at delivery
Hawaii & Alaska
Orders shipping to HI or AK may require an additional $35 flat rate for UPS Ground. We’ll reach out if more is needed.
Select “Local Pickup” at checkout and pick up your order in-person during park hours. You’ll get an email when it’s ready.
- Returns and exchanges accepted within 14 days of delivery
- Items must be unworn, unused, and in original packaging
- Sale or discounted items are final sale — no returns or exchanges
- Custom items (e.g. mounted or gripped boards) are not eligible
Read our full returns policy here: returns policy.